If you are requesting a status update on your order, please be aware that our mattresses are made to order and production time is, depending on mattress size, up to 7 business days (excluding weekends and holidays) from order confirmation or the completion of any secondary verifications or holds.
Tracking information for your mattress will be emailed to you as soon as it has been generated at our manufacturing facility. Accessories will ship separately and relevant tracking details will also be sent, once available.
The Simple Choice at a Great Price.
Due to the challenges posed by recent flooding, orders destined to British Columbia are likely to experience further delays. Rest assured, our delivery partners are doing everything in their capacity to expedite order fulfilment as roadways reopen.